Return Policy

At ShohojBazaar.com, your satisfaction is our priority. If you're not happy with your purchase, we’re here to help.

1. Return Eligibility:

• Products can be returned within 3 days of delivery.

• Items must be unused, in original condition, and with original packaging.

2. Non-returnable Items:

• Perishable goods (like food), personal care items, or customized products are not eligible for return unless defective.

3. Wrong or Damaged Product:

• If you receive the wrong or damaged product, please contact us immediately with a photo. We will arrange a replacement or refund.

4. Refunds:

• Once we receive and inspect the returned item, we’ll process the refund within 5–7 working days through your original payment method or bKash.

5. How to Request a Return:

• Contact our customer support team via phone (01735455684) or message with your order ID and reason for return.